5

I visited needing a tire repair - they were able to find the air leak and plug the tire for me in no time at all. They even performed this service at no cost to me! I am very grateful for their help and I WILL be returning for other services!

Thank you so much for sharing your experience Keith! Just as our name says, it's integrity first, always. We look forward to taking care of you when the time comes. Be sure to follow us on social media as you'll find coupons posted weekly 👀

- Integrity 1st Automotive - 2016 Keller Springs Carrollton
1

Took my wife's 5 year old car in for some work (rear rotors/pads and front axle boot). Less than 20 miles later she looses all brake pressure and is unable to stop. Shop claimed it was due to an unrelated issue with the front brakes (caliper). The whole situation seemed very "convenient" for the shop. Even if the shops explanation can be believed it's still troubling that they didn't catch a caliper that was so badly worn that it caused total brake failure in less than 20 miles. Keep in mind that the car was in the shop to have the brake system evaluated... Edit: It was not discussed as the owner claims and the work occurred at this shops address.

Thank you for sharing your feedback Mark, although this situation occurred over a year ago, I am happy we were able to address it. This location has since been under new management; we would genuinely appreciate the opportunity to provide you an experience aligned with our values and standards. In gratitude of your patience, please feel free to come in for a complimentary oil change when you’re in town. 😊

- Integrity 1st Automotive - 4050 West 15th Street Plano
5

Called them last minute and they was able to get me a tow truck as well as repair my car In a timely fashion. With most places that work on Cars like BMW and others it can be scary if it’s not the dealership, however this place did not disappoint. This probably was the first time I was happy about spending money for a bad situation that became a great experience. Thanks guys you rock!

Reading this has truly made our day Valdez. It is a great privilege that you gave us the opportunity to take care of you. We hope to see you again should you or any friends/family need auto repair, maintenance or collision servicing! Be sure to follow us on social media as you'll find coupons posted weekly 👀

- Integrity 1st Automotive - 2016 Keller Springs Carrollton
5

I went to a few places to find a fair price to get my 3rd break light fix. Other shop didn't offered the price range I was looking for but Integrity 1st Automotive did. They fixed it the same day I came in. They fix it well even on a cold day. Thank you Integrity 1st automotive.

Thank you for giving us the opportunity to take care of you, it was our pleasure! Be sure to follow us on Facebook and/or Instagram as you'll find coupons posted weekly 👀

- Integrity 1st Automotive - 2016 Keller Springs Carrollton
5

They were very friendly, did the required work work in a reasonable timeframe at a fair price.

Thank you Greg! That's our motto - quality repair at a price that's fair! Be sure to follow us on social media as you'll find coupons on there posted weekly 👀

- Integrity 1st Automotive - 2016 Keller Springs Carrollton
5

I love this place! Alvis the manager was so kind he was able to work with me and get my car fixed that next day it! I took my car to NTB before I came here and it just got worse than it was. So I decided to bring it here.This place is very honest and will fix your car the right way. My car is perfect now. Thank you integrity 1st! I will definitely be coming back!

Thank you Brenda for your 5* Rating.

- Integrity 1st Automotive - 2016 Keller Springs Carrollton
5

The name means something here came in with what i thought was a brake issue that the diagnosed and got me back on the road with five lugs that needed replacement due to an unfortunate set of circumstances, Thank You and God Bless you your staff and all they touch.

Thank you so much for giving us the opportunity to take care of you Tim! Be sure to follow us on social media as you'll find coupons on there posted weekly 👀

- Integrity 1st Automotive - 6901 Coit Road N. Plano
5

Very friendly staff! Albis is very knowledgeable and willing to help. Came here for a check engine light (system too lean) and they were able to help resolve the issue. Will return for other work.

Thank you for choosing Integrity 1st! We are so happy we were able to provide an exceptional customer experience. Be sure to follow us on social media as you'll find coupons on there posted weekly 👀

- Integrity 1st Automotive - 2016 Keller Springs Carrollton
5

Trustworthy workmanship! Excellent customer service, always stays in contact with the customer with updates and information!

Thank you for giving us the opportunity to take care of you Kevin, it genuinely means the world to us! Keep in touch and we hope to help you again! If you check us out on Facebook and Instagram you'll find coupons there posted weekly 👀

- Integrity 1st Automotive - 4050 West 15th Street Plano
5

They took such great care of me. My car was done right and while I waited. New brakes, broken handle on my lift gate, short in a lamp and a new battery! All done! So much cheaper than the dealership and other shops! Go by, they just might work you in!

Thank you so much for your kind words and endorsement Christine! We genuinely appreciate you giving us the opportunity to take care of you! Whenever you require automotive repair and maintenance services - we will be there!

- Integrity 1st Automotive - 2016 Keller Springs Carrollton
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