I called around to several mechanics to find out how much it would cost in parts and labor to replace an alternator. I gave CJ the make, model and year of the car, and he quoted me at $230, although he said it could be as much as $320... that should have been a red flag because that's a pretty wide price range. The other places were $301, $338, and $350, but I figured if this place was closer to $230, that would be great! I should add I was calling for my boyfriend because he wasn't able to at the time. Anyway, he went to pay after it was fixed and they said it would be $360, and also added that the guy who gave the price quote was way too low and the bill was actually much more, but they couldn't charge that much more than the quote given... which I find highly questionable, especially since all the other places quoted me $300-$350. We chose this place based on their quote and turns out the quote was way too low? It's not a huge deal because it was only $40 more than the max of their price quote, but still... the fact that they made a point to tell him the bill was actually much more but they couldn't charge him that because of the price quote given... seems shady to me. We won't be back. Just be warned if you take your car here, and be wary of the price quotes they give you.
We regret to hear that you are displeased with your recent experience with us. We'd like to see what we can do to turn this experience around, there was some misunderstanding in the price given.
- Carrollton - 2016 Keller Springs Rd., Carrollton